Pre-Orders

Baby Willows Dressing Room offers PRE-ORDER items from time to time.

 

All items are shipped from our base which is located in the Sunshine Coast, Australia.

What is a PRE-ORDER?

A 'Pre-Order'  item is offered when our production line begins.

We only have a selected 'Pre-Order' collection due to stock limits and production times.

What if my order contains 'In Stock' items and 'Pre-Order' items?

If your order contains both 'In Stock' and 'Pre-Order' items then the order will be shipped once the Pre-Order item has arrived. If you wish to have the 'In Stock' item sent out prior please contact us.  You will however be required to pay shipping for any additional parcels sent out.

How Long will it take to get my 'Pre-Order' item?

'Baby Willows Dressing Room' gives an approximate time of delivery between 2-8 weeks.  This does not take into consideration any delays in the ordering process, international shipping delays, production delays or public holiday delays.

Our turn around is relatively quick but there can be delays which are out of our control.

How Will I Know If My Order Is On Its Way?

One of our team at 'Baby Willows Dressing Room' will contact you with a tracking number once the order is shipped.

Can I Cancel My Pre-Order?

Cancellation of a 'Pre-Order' is treated as a 'Change of Mind'.  If you wish to cancel your order you will be issued with a store credit.

 

For any further questions please contact us @

sharlotte@babywillowsdressingroom.com

Thanking you

Baby Willows Dressing Room

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PLEASE READ:

Upon ordering from our 'Pre-Order' collection, you are committing to purchase from 'Baby Willows Dressing Room', under the afore mentioned guidelines.  You agree to the above turnaround timeframes and conditions of sale.

You also acknowledge that there may be delays with orders.

If you change your mind we do not issue a refund but instead we issue a store credit. This also applies to late or delayed orders.